After two days of presentations and a good few hours going through my notes, here is the list of points that I took away from the organic search and social media tracks at SMX Advanced London (the premier high level search conference this side of the Atlantic).
I’ve bolded what I consider to be the very best tips.
What gems have I missed here? Were you on the paid search or conversion tracks? Please share your SMX insights in the comments.
Wolfram Alpha Keynote
- Wolfram Alpha is getting better by the day and should be added to the researcher’s arsenal. Fact Engine Optimisation anyone? Beular?
- Wolfram Alpha’s forthcoming widgets and plugins will be great ways to add content to your website. Keep an eye out for a sponsored link program too
2010 Ranking Factors
- Recommended reading: Random surfer vs Reasonable Surfer patent (Links on the page that people are more likely to click may be considerably more valuable than those they are not likely to click on)
- Tweets may or may not be treated as links by Google but likelihood is that they will be as this is where the bulk of the freshness links are occurring.
- There is a suspicion that data is not flowing from Facebook to Google. Bing on the other hand does have relationships and therefore likely to see effect of Facebook on SERPs here first.
- There is a strong correlation between position of keyword in title and rank [compelling evidence for keyword first, brand second].
- H1s not an important ranking factor (position on page more important than whether the header is defined by an H1 or not)
- Keywords in Alt attribute slightly better correlated with rank than use of H1 – but only slightly
- Latent Dirichlet Allocation (LDA) (similar to Latent Semantic Indexing) looks very promising as a ranking factor so modify your SEO copywriting. Clue
- Are 301s passing less link juice? Perhaps canonicals are the solution. Perhaps you’ve just got to get off your arse and get the links moved.
- Now easier to get your home page ranked than internal pages. Has the value of internal linking been reduced?
- Mix up your anchor text more than you used to. Non keyword anchors are probably now a must
- It may be that more effort is now required to make pages appear unique. Have your search results style or category pages taken a hit?
- Have a process for checking website source code and robots.txt for hacking attacks – they are getting more subtle. Can use link tools to find strange anchor text
- Worry less about code validation and more about amount of code. Reduce and compress
- If a page in SERPs does not correlate with standard ranking factors, it could be due to freshness algo. An algo that is still evolving and not all that clever in the UK yet (Often see US results in QDF results in UK)
- Canonicals require care
- Archive your Twitter content, Twitter isn’t
Leveraging Digital Assets (aka Universal Search)
- It’s easier to rank universal content than conventional content due to less competition and less sophisticated algorithms
- Yahoo Answers content is very trusted and in some cases treated as universal content so worth having a proactive Yahoo Answers strategy
- Press releases viewed as universal content (Ask Jeeves)
- Search engines love structured data such as FAQ and help pages
- “Master the micro & inject it into the macro” – e.g. understand how to rank in Product Search, then gain benefits of being in main rankings
- Use microformats in general but specifically for product search (SEOGadget.co.uk has good guides to microformats)
- Video can improve the ranking of a site that has initial rankings
- If self hosting video, use commonly used video players to ensure that it recognised as video by the search engines
- Can use Facebook meta tags to specify that you have video in your page
- Your XML site map for Google should include video url, website url, meta data and compelling thumbnails
- One to watch: YouTube are experimenting with allowing you to link back to your site
- Google News is for everyone, not just news sites
- Images are important for getting into news (use standard sizes 300×250 or 180×150). Make alt tag same as headline
- To get into news your site needs to have articles from three different authors posted within the last seven days. Include author names in page and Google News XML
- If get rejected from Google News, contest it and be Billy Big Balls about it
- Consider separating out industry news (so can submit to Google News) and company news (keep as blog content)
- Rather than use fake rating services, use the more expensive (but lower risk) services that have individuals with a real love for content
Link Building
- The Inconvenient Truth of Link Building – value of links has changed as a result of low quality/no quality rot
- Zemanta and Outbrain worth investigating as part of a “link development” strategy
- There’s mixed opinions on the SEO benefit of Facebook like buttons but agreement on marketing benefit
- Google Reader’s “More Like This” functionality has a role to play in link building/development
- Speed is of the essence in gaining links. Yahoo Pipes can be used to keep you swift. Monitoring press release sites will show you what the news is about to be.
- Look into PuSH Bot if you aren’t already
- Link Building is about Relationship Building (PR anyone?)
- TagCrowd is useful for visualising excel anchor text data
- Reclaim old links – use tools such as Majestic or sift old server logs.
- Most influential links helping a competitor rank are likely to be those that link to the actual page ranking.
- Have a strategy for getting links from government and university sites (See Kelvin Newman’s excellent tips here)
- Narrowing down a large list of potential link opportunities to blogs updating daily will allow you to rapidly produce a list of target sites to start building relationships with – especially if you have a new SEO tool to pitch 😉
Keyword Research
- Create a keyword “Editorial Calendar” that considers seasons, scheduled events, trends etc and dovetail it with your plans for PPC campaigns, blogging, twitter updates, YouTube videos etc – prepare them in advance
- Use PPC for real keyword research
- Add Mozenda (a scrapping tool) to your keyword research armoury by thinking laterally. Combine it with Google XML API to scrape Google Suggest. (Alternative suggestion 80legs)
- Other research tools that are useful with imagination include: Xenu Link Sleuth, Microsoft ISS, Mechanical Turks
- Keywords can not be translated
- The length of the keyword long tail varies by language. Spanish short, Dutch and German longer than English
- Yahoo Suggest will through up different keyword ideas to Google Suggest
Here is a quick recap as well as presentation slides from Richard Gregory’s session on Yahoo! & Microsoft Search Alliance: The New Search Powerhouse by Latitude
Social Media Measurement
- There is no simple formula for measuring value from social media. Majority of companies are still very unsophisticated in the way they are measuring social media. [Opportunity]
- Focus social media measurement for e-commerce on the impact it has on awareness, conversion rates and return rates
- Consider which search phrases should be attributed to social media rather than SEO
- Focus social media on customers you have, not the customers you want
- Social Media ROI may be reduced costs (e.g. of customer service). Consider costs of not doing social media
- Consider calculating social media impressions and compare to standard advertising impression metrics
- The number of hyper engaged individuals may be your most important social media metric
- Paid Social Media tools tend to improve workflow and are better at sentiment analysis when compared to free offerings
Video Marketing
- Use the YouTube Keyword Tool
- The YouTube algorithm is simpler, more based on popularity and tagging than the Google algorithm
- Blog post idea: Build top 10 lists from great YouTube content e.g. Mashable top 10 wedding dance videos on YouTube
- Consider using RDFa (meta data for video)
- Virals: “Shit that people like to share”
- Don’t neglect paid promotion for encouraging content to go viral
- Lest we forget: E mail is still the most used medium for spreading content
- As you deserve a break from tips, here are the videos used to illustrate what works:
- funny ,
- unbelievable
- pose a question ,
- informative (good for B2B – if it has real insight)
- or piggyback on cult phenomena “talent imitates, genius steals”
- In B2B even a few views can = successful viral
- If someone embeds your video, work out how you can drive traffic to them
- According to a YouTube Senior Industry Manager initial results on tests of using Google’s audio to text capabilities within the ranking algorithm has been very favourable. Interpret as not being used yet but likely to become a signal in due course. He also suggested use of Google Goggles type technology for ranking videos was someway off.
The Facebook Opportunity
- The Content Network does work. It’s just called “Facebook Ads” and it’s quality score slap free
- Recruiting? Use Facebook Ads to target competitor brands.
- Facebook ads need to be refreshed regularly. Special offers, linkbait, localised and personality driven ads work well
- Apply keyword research approaches (especially lateral thesaurus) to Facebook interests (but remember they are interests, not keywords)
- Segment landing pages by social groups rather than keywords. Keep your landing pages consistent with your ads. Think 2, 3 or 4 stage sales process
- Facebook is awash with marketing opportunities and is the future of demographic research. Take advantage whilst you can. And don’t rule out B2B
- Philanthropy rocks on Facebook
- Friend your competitors friends (but do not fake it). The refresh button is your friend (find more than six of your competitors friends). Can also use Facebook ads to target competitors friends
- Use Google Ad Planner (imagine this being delivered in a Baz Lurhmann “Use Sunscreen” manner http://www.youtube.com/watch?v=xfq_A8nXMsQ)
- Remember Facebook controls your fans and could separate you at any time. Get e-mail addresses
- LinkedIn profiling could be very interesting
Crisis and Reputation Management
- Journalists are hungry for information during a crisis – this is opportunity but speed is key
- Plan for a crisis possibilities: have press releases pre-written, PPC campaigns built, FAQ page written etc so you can saturate SERPs quickly
- You know you need to grab your brand name on social media sites. You might not have done it on these ones yet: Crunchbase, slideshare, Knowem and Scribd
- Some opportunities to increase “friendly” real estate proportion in the SERPS: Set up site links. Put in a sub directory. Update wikipedia page. Do a press releases to get into news. Go to affiliates, gave them a page to put on their site. Ditto for job sites. Add a linked in profile.
- “everyone has right to speak, but not necessarily be heard”
- Consider buying sites that appear on brand searches and have negative comments on them (through third party)
- Monitor both brand phrases and names of key personnel for negative comment
- If a site has a page with negative comments ranking, see if you could link build to another page on the same site or try injecting a new page (e.g. to a community site)
- Yahoo Analytics has much deeper detail about individuals coming onto site than Google Analytics
- Value of SERPs reputation management is still not properly appreciated.
Other
- Infographics garner backlinks when they show lots of data, complex ideas or boring topics in an aesthetically pleasing way.
- Give your best linkbait/virals to a high profile site in return for a link.
- Thank those that link to you – it opens the door for next time
- Investigate the Social Media for Firefox plugin
- Bait and Switch is now just Bait and build a Trusted site (some of the time anyway)
As Andrew Girdwood explained so eloquently many of the presentations at SMX Advanced (at least the ones I attended) fell short of the “Advanced” label but there were notable exceptions that more than made up for some of the overly basic or salesy presentations.
The stand out session was the Killer Facebook Tactics “show”. And “show” it really was. If you want a KPI for measuring the way a presentation is being recieved, then the number of times the door slams as people sneek into the auditorium after the presentation starts is a pretty good one. The word got out on Twitter and the room kept filling up.
Guy Levine set the tone with a fast moving humourous presentation that uploaded a huge number of tips in 11mins 38 seconds (his timing, not mine). It was the perfect compliment to what came later.
The sensible filling was provided by Marco Covsaro. But then came the conference’s unique duo.
With a charachter like Marty Weintraub you might feel that you wouldn’t have a chance of shining as a co-presenter. However Marty’s colleague Merry Morud more than held her own.
(Calm before the storm: the Facebook panel prepare)
Their talk was a call to action to take advantage of Facebook opportunities, delivered with pure comedy. Guy and Marty then provided one of the most informed Q&As of the show. The session is undoubtedly the one that will bring the biggest benefit to our clients (as much for the philosophy installed as for the tips)
Other highlights included the Ranking Factors in 2010 seminar, Link Building and various contributions from Mikkel deMib Svendsen. Barak Berkowitz’s keynote provided insightful thought to the way the web is going.
The greatest travesty of the event? Bringing Rand Fishkin over to the UK and only giving him 12 minutes.
Key Takeaways
We’ll compile a list of the best tips tomorrow but here are the key things that I am thinking about as a result of the Conference:
- Facebook is being underestimated as a marketing medium – Facebook data and Ads rock (oodles of tips here)
- Are 301s something to be avoided? (See Rob Kerry discussion)
- The need to investigate Mozenda (Sam Crocker’s top tip)
- Feel strangely guilty for this one: Making use of the YouTube Keyword Tool
- Spending more time with Yahoo! Analytics (mentioned a few times)
- Making use of Wolfram Alpha as a research tool and wait for their widget and API release. (Keynote notes)
- Jumping on the infographic band wagon. (as per Chris Bennet notes)
- Getting more scientific about SERP reputation management (MdM special)
- Taking website security more seriously
- Archiving Twitter data
- Being less sceptical about alt tags, more cynical about H1s, paying greater attention to Latent Dirichlet Allocation and loving home pages more. (Rand Fishkin Research)
(My complete notes from the two days are available here. I’m working my way through them bolding what I deem to be the best tips and will pull them altogether into a list in the morning)
If you were at SMX, what were your key take-aways?
Our popular Give It Up! session is where our panel of experts share some of their favourite and largely overlooked tips. Then we turn to the audience for more sharing. At SMX Advanced London, we’re introducing our social media edition of the panel, where you’ll learn some fantastic ways to gain even more traction, traffic and reach via social media marketing.
Moderator: Ciaran Norris, Head of Social Media Marketing, Mindshare Worldwide
Q&A Moderator: Kevin Ryan, Chief Executive, Motivity Marketing, Inc.
Speakers:
- Chris Bennett, President/Founder, 97th Floor
- Parks Blackwell, Senior Client Development Manager, Range Online Media
- Melissa Campbell, SEO Consultant, Distilled
- Ciaran Norris, Head of Social Media Marketing, Mindshare Worldwide
(The below are Tim’s notes from the “The Give It Up, Social Media Edition” session at SMX Advanced. They have been posted during the session and will be tidied up later – more SMX coverage here)
Chris Bennett
Infographics
Infographics working very well. Can go very viral and pick up a mass of backlinks. Can create a link profile that competitors can’t replicate. What makes them good?
- Lots of data
- Complex ideas
- Aesthetically pleasing
- Otherwise boring topics!
Some commercial sites being banned in Digg, can get them removed. Rumours that commercial sites going to be looked on more favourably. But in meantime solution is to set up separate site – viral hubs e.g. visualeconomics – over 50000 natural banklinks in 9 months.
Guest virals
Take viral content and find high profile sites and contact directly and get them to put it on their site in return for link bank with anchor etc and let them take the traffic. Infographics do very well here.
Other Viral Tips
- reach out to all those who are linking and thank them so can create a relationship with them. Can then e-mail them directly and 9/10 they’ll put up your content
- track all your success – e.g. outgoing clicks to signups
- Social Media for firefox plugin
Parks Blackwell
Basics that people are missing out on
Content
Must have a content strategy. repeating same messages then you will lose followers. OK to align with marketing calendars but must have more updates “in the trenches” stuff.
Transparency
No one wants to be part of a community that isn’t genuine. Allowing feedback is a must. Post REAL updates. Get a voice that understands the customer
Monitor
Make a decision before you start. Know what you want to get out of it and correlate metrics with this. Changing metrics half way through can alter transparency.
Melissa Campbell
The laws and guidelines in the UK that you are probably breaking!
ASA
ASA applies to virals and therefore can result in violations. Things going wrong:
- not making the source clear (false identities)
- being wilfully offensive to gain attention
- misuse of email database e..g run a competition and then put them on newsletter list
Requires a complaint to be made before you will get in trouble
Digital Economy Act
Know where your images, videos etc come from and credit properly. Written by music industry for music industry
SMX Presentation
Q&A/Audience Tips
- Enforcement? MC: Likely to be difficult to enforce, lot of misunderstanding.
- How long does it take to create typical infographic? CB: Couple of days, though research can take time. Use students to do research. Clients given chance of one revision only.
- Observation: people like questions to be answered in the open when communicating through the likes of Twitter. CB: Put out name of senior bod that they can contact.
- When doing microsites, are you redirecting? CB: In some cases but mentioned site was so successful that haven’t. Tend not to do 301 anymore, much better to own trusted site.
- With new version of Digg, will all banned sites be unbanned? CB: Probably July, in meantime e-mail them. Tip don’t submit best thing next day, build account back up slowly.
- How rife are fake names in academic world? MC: Can be very embarrassing if caught out. Such an obvious thing to do, its likely to be happening.
Your client just rang – they’ve had a product recall and negative reports are flying in both traditional media and on the web. The Twitterverse is atweet with snarky comments, and even worse, with links to bad press, causing those stories in turn to get top ranking in web search results. If you’ve ever had to deal with a reputation management issue you know this is a nightmare scenario – but don’t despair. Social media sites offer a key opportunity to influence search results. This session looks at the crucial role they can play.
Moderator: Andy Atkins-Kruger (AA), Managing Director, WebCertain
Q&A Moderator: Kevin Ryan (KR), Chief Executive, Motivity Marketing, Inc.
Speakers:
- Arthur Coleman (AC), CEO, OnlineMatters, Inc
- Mikkel deMib Svendsen (MS), Creative Director, deMib.com
- Kevin Gibbons (KG), Director of Search, SEOptimise
- Kristjan Mar Hauksson (KH), Director Search, Nordic eMarketing
(The below are Tim’s notes from the “Social Media, Search & Reputation Management” session at SMX Advanced. They have been posted during the session and will be tidied up later – more SMX coverage here)
Kristjan Mar Hauksson
(The volcano is surprisingly small!)
What Happens When Bad News Goes Live?
- 98% of journalists go online! Even respected publications often just take press releases and publish it. They are incredibly hungry for information. This is where the opportunity is in a crisis.
- Speed of movement is key
- Need to be able to see who looks at the story – did the BBC visit your site? Did your competitors visit?
- The Basics
- You need a plan in place before problem happens e.g have PPC campaign built ready to go. Have basic info ready to go. (seek to saturate search results etc
- forsee possible scenarios
- be ready with press releases
- know how long it takes for your site to be indexed
- Listen e.g. Google alerts, Vocus, Clara, Trackur, TweetBeep, Feedster & Technorati
- Evaluate. Is non-reaction an option? What type of opportunity is this? e.g. volacno chance to target adventurous singles
- Act: Source of problem is often source of opportunity
- You need a plan in place before problem happens e.g have PPC campaign built ready to go. Have basic info ready to go. (seek to saturate search results etc
Kevin Gibbons
Social media for online reputation management
- Google SERPs and Twitter stream is your new home page
- 70% trust online consumer opinions from people the don’t know. 41% trust search advertising
- Build brands around reputation, not products – Branson. Once reputation is tarnished can be uphill struggle, particularly in online world.
- By being engaged now, can deal with negativity when it goes wrong
- I hate ryan air site must get 612,000 negative clickthroughs per month (based on search volume for ryan air and 3% click through rate)
- United Airlines Break Guitar example – 8 million views ($180 million lost revenue estimate)
- Tip 1 – claim social media brand profiules. Crunchbase, slideshare, Knowem and scribd lesser known ones suggested
- Tip 2 – Develop clear social media strategy
- Tip 3 – Use social media to open opportunities – opens up guest blogging opportuities, radio show requests etc
- Tip 4 – New look Google could increase views of fresh data
- Tip 5 – Look out for Google suggested search for how your brand is being percieved e,g, “Google are”
- Amazon Mechanical Turk – trick Google into thinking that there are lots of positive searches. Not expecting it to last.
- Question: Are Ryanair proving that having a bad reputation can be good for bottom line?
Arthur Coleman
Social media and SEO for online reputation managemt
- SM can be used in unique ways due to flux of realtime search algos – can exploit this in the short term. If you don’t combine it with long term SEO techniques you will fall down list.
- Case study: large telecom. Negative article from ex employees, also legal battle appearing in results. Pushed page down to bottom of first page by: Set up site links. Put in a sub directory. Updated wikipedia page. Did press releases to get into news. Went to affiliates, gave them a page to put on their site. Went to job sites and gave them same content. Did a linked in profile.
- Sphinn – use to gain rankings on vanity search
- Theory: “AuthorRank” – by participating in community, Google think you have authority which raises not only your own site but also your presence on other networks.
- “Social Media Channel Amplifier” – could use a keyword rich username to gain this author rank. Here’s How:
- choose username inc brand and keywords
- buy name on knowen – set up accounts
- set-up ping.fm
- link all accounts
- post content
Mikkel deMib Svendsen
Six steps to search reputation management. The below is the outline to the creation of a superb metric for monitoring progress in improving your SERPS reputation
- everyone has right to speak, but not necessarily be heard 😉
- Identify brand and personnel keyphrase
- Assess how you are doing in major SERPS
- Analyse negative comments
- Develop right strategies for your goals
- damage control
- tail gating
- Execute – warning high risk of backfire
- Monitor impact
Suggest analysing top 20 or 30. Identify negative ones and summarise points. Score each page to ultimately assess how bad each keyword is, scaled for rank (no.1 negative listing gets high weight, no20 less). Can use this matrix to monitor performance over time. Execs love it! Labour intensive. Google Alerts allows you to monitor and decide when you need to do a rescore.
Analysing negative sites – determine how optimised to decide if its possible to push down. Can you buy the site and close it down?
Can you remove critical sites from Google? Yes! Not reliable but likely to hurt you more (not a good long term solution)
Can you hack it? Yes you can. But don’t – it will haunt you. Hack robots.txt
Pushing down bad sites:
- Use own site
- Use partners
- Use 3rd parties (business listings etc)
Buying is often easy and cheap solution – even those who are vitrilolic. Do it through third party
Make a different page on a site rank better – are there more positive pages on the site about you? Link build to it.
Manipulate the source: Can you inject new pages on the site e.g. on a community site. If it’s a major newspaper “create a bait the journalist can’t resit”. Consider commenting to get your side over – in particular supply new evidence
Q&A
- Risks of Duplicate content of Author rank manipulation? AC: Seeing it change on a daily basis. Different content on different sites.
- Iceland legislation coming in. Is Iceland going to become hell whole of reputation management? KH: Don’t know. If there are changes, there will be opportunities. Take advantage of today
- How do you apply “push down” to competitors? KH: Look at your company assets on page 3/4 or beyond and come up a strategy to push up.
- Has anybody managed to reverse any hardcore Google Suggest spam? MM: Very difficult,needs a lot of searches to make it happen but this is not always the case so is possible in some instances. KG: Saw it “work” with a travel company that launched in new countries [so could encourage user searches with competitions etc]. KH: One idiot being negative is not always something to worry about as users are intelligent. MM: Google suggest is very personalised
- Buying websites could encourage an SEO? MM: If an SEO steps up, then MM will start stepping up!
- Recommended Tools? KH: Yahoo Analytics has much deeper detail about individuals coming onto site. Majestic SEO – great to see anchor text. Vocus. KG: Google realtime search. MM: Reputation management in search still not being appreciated by companies (bit like conversions are ignored). Example of company spending 100 mill on new tagline, ended up having to pay 400,000 to buy a parody site. Should have been protected before hand
Your Facebook pages – your wall, groups and fan pages – are a parallel universe to your public web pages. Just as you implement search engine optimization tactics to improve web page rankings, Facebook offers many opportunities to enhance your visibility.
Moderator: Chris Sherman (CS), Executive Editor, Search Engine Land
Q&A Moderator: Kristjan Mar Hauksson (KM), Director of Internet Marketing, Nordic eMarketing
Speakers:
- Marco Corsaro (MC), Managing Director, 77Agency
- Guy Levine (GL), CEO, Return On Digital
- Merry Morud (MM), Search Marketing Account Manager, aimClear
- Marty Weintraub (MW), President, aimClear
(The below are Tim’s notes from the “Killer Facebook Marketing Tactics” session at SMX Advanced. They have been posted during the session and will be tidied up later – more SMX coverage here)
[This seminar was very special. The notes below will make little sense because the pace and energy of the presentation was on a different planet but there are nuggets of gold within. The key take away was that the killer tactic is actually Facebook Ads – a seriously under utilised form of marketing that has to be taken seriously]
Expecting announcement on 500 million user announcement tomorrow. Chris Sherman rightly warns that Facebook may be today’s thing, but not necessarily tomorrow’s so take away the tactics.
Guy Levine
He put a QR code on slides. Will not be long before you can use these to get Facebook likes.
When you stick your head in the sand, everything looks cool but it presents your butt to the world. Facebook is here, like it or not.
You may think Facebook ads may not work but we have to learn how to use them. Facebook is different
Tip: Put name of competitor brand into Facebook ads to head hunt!
No quality score slaps.
Facebook is somewhere that people don’t want adverts.
Key to success:
- Special offers
- Linkbait e.g. as 4 ways to determine if it will be a boy or girl as oppossed to come and buy a steriliser here)
- Local
- Personality Driven (picture of person works well)
Extra Tips
- Keywords represent interest not search
- use Google conversion tracking
- put text into pictures to get round editorial – Facebook can’t read.
- Pay an admin to run your advertising on group page or give you admin access. Can also include affiliate links for payment
- Works well when you identify something people are passion about.
- Use ads to start a conversation
- Long running ads suffer
- Put the wrong people off clicking – joy of PPC model
- Often makes sense to generate leads rather than sales.
- Have consistent style of landing page to your advert
Marco Covsaro
Facebook opportunities. Good because:
- Reach (inc 100 million mobile users)
- Not just a direct response tool – fan page is as important as website. Apps and Open Graph. Facebook is a search engine and open graph represents attempts to build a new type of search engine
- Targeting Options are incredible – expect it to get better.
- Ever increasing user engagement opportunities – fan pages, facebook ads (see them as direct response), engagement ads (new ways of creating virality), social ads, apps (mass of opportunities), social plugins
- Sales pitch for the technology that track Likes, Comments, Clicks and Shares.
- Sales pitch for social ad bid management
- Seeing that customers are able to spend 10-15% of what spending on Google at similar or lower CPA
Merry Morud & Marty Weintraub
- Segmenting landing pages by social groups rather than keywords
- Facebook helpcenter recently updated. Can’t use Facebook as verb or screen captures. Well Facebook that.
- Branding in Facebook is very inexpensive
- Not all Facebook is direct response
- Don’t rule out B2B
- This is the future of demographic research
- Search is focus but no longer biggest piece of pie.
- Segmentation is very powerful. e.g. engaged women probably on a diet. Not going to sell retirement package to 14 year old. College students identified. Give teachers free stuff to teach the next generation to be fanatical about your products in years to come. 3000 people like swords
- Need to expand with lateral thesaurus as very easy to miss very large chunk of your potential demographic.
- Random global kick ass segments:
- green
- learn language
- pets
- kids
- daughters
- sons
- interior design
- holidays
- Christmas
- Hosting parties
- Enagaged
- Yoga
- Social Anxiety – sell them antidepresants
- Cooking
- Craft
- Gardening
- Organising
- Facebook is like the content network except it works!
- Philanthropy rocks on Facebook
- Privacy setting are WTF for average user
- Concept of trogan horse as a way to market
- Friend your competitors friends – industrial esponage but hey ho!
- Do not fake it, be who you are.
- “The age of radical profiling”
- “Sweaty and Incentuous Mix Babe” so please don’t bitch about privacy.
- Identify what people think about your competitor
- Organic social friending. Get involved in semi private conversations on other fan pages
- Refresh button is your friend – get to see more friends (6 featured each time)
- Take them outside as quickly as possible – easier to kiss them
- Recruit competitors facebook fans using Facebook ads.
- 4000 people who work at HVAC companies – yes it works for B2B
Q&A
- Can Facebook advertising be used by all? e.g. international moving company? MW: Target people graduating from medical school. Love children 45+ with daughter – sell them on who would they trust to move their daughter GL: Use AdWords
- How to target on Facebook? Facebook.com/advertising MC: can store segments for re-use. GL: Use ad planner to see language uses. MW: Take synonyms from adwords. GL: Keyword research is much more 3 dimensional – you are looking to interupt the conversation
- Click through rates? GL: If doing naughty recruitment can get very high. Much higher than Content Network. MC: CTR not right metric. GL: Look at impact on brand searches as a way of determining if branding is working.
- Facebook privacy escaping privacy scrutiny? MW: Zuckerberg doesn’t believe in privacy. Who owns the pipe will be interesting. GL: Everyone gives FB their data. Google takes it from trends etc. Leverage Facebook whilst you can. Important to get e-mail addresses as fans could be switched off.
- Facebook’s impact on search results over next five years? MW: Expect to see social network that excludes people soon.
- Theory on why Google users can’t be easily socialised? CS: personal view is that Google has always taken a very controlling way Google does stuff for us, not something we interact with.
- In a years time, will we still speak about Facebook? GL: Doesn’t matter, we just need to get in there and play. MW: LinkedIn profiling could be very interesting. Facebook will plateau but expect to see a lot of niche communities popping up where you can target. MC: Experiences show things move very quickly. MW: Do it now, its so cheap, awesome opportunity to build a household name.
YouTube is the leading online video destination. It’s also the leading video search engine (and by some measures the second largest search engine overall). But with more than 20 hours of video being uploaded each minute, it’s increasingly difficult to get noticed by YouTube viewers without going beyond video SEO and using innovative approaches that—at least for now—are little used and underappreciated. Tune in to this session to find out how.
Moderator: Andy Atkins-Kruger (AA), Managing Director, WebCertain
Q&A Moderator: Christine Churchill (CC), President, KeyRelevance.com
Speakers:
- Dara Nasr (DN), Senior Industry Manager, Google & YouTube
- Ciaran Norris (CN), Head of Social Media, Mindshare
- Avi Wilensky (AW), ceo/founder, Promediacorp
(The below are Tim’s notes from the “Advanced Tactics For Promoting YouTube Videos” session at SMX Advanced. They have been posted during the session and will be tidied up later – more SMX coverage here)
Dara Nasr
This presentation was a pure advert for YouTube advertising. And I paid to listen 🙁
Been with YouTube 3 yrs (previously TV advertising)
- Video accounts for 1/3 of all web traffic (bandwidth) 90% by 2013 (Cisco)
- BBC claim 50% of its content will be watched online by 2013
- 2 billion videos watched per day
- Smart phones increasing growth
- 24hrs of video uploaded every minute to YouTube. In UK 20% is now premium partner content (what advertising can be served against) as opposed to UGC
- YouTube accounts for approx 4% of time spent online
- Video is 50 times more likely to appear in natural search
- Google searches vs YouTube searches. YouTube likely to be more entertainment orientated. More about brand focus than reviews.
- YouTube search volume tool – compare and contrast with AdWords tool.
- Promoted Video Ads – CPC keyword targeted. Often use for “branded response” adverts e.g. O2 selling music tickets. Can saturate all buzz phrases if want – 15p per click average currently
- Can target by demographics
- Sharing with friends becoming more important. 10% of all YouTube video views are embedded on social sites e.g. Facebook
- Question: Ranking? YouTube algorithm is simpler, more based on popularity and tagging.
Avi Wilensky
(Works agency side for Sony Music)
Differences between channels
- User Channel – free
- Brand Sponsor Channel – requires 6 figure media commitment
- Partner Channel – rev share for selected users (adsense for video model)
YouTube Partnership Program
- Only open to established, good quality YouTubers. Have to apply. Higher standards than adsense. Gives quite a number of advantages including being able to claim and monetize their content via “Content ID” – allows Sony to add “Click to Buy” when song included in UGC
- Not just for big brands. Fred Figglehorn makes 100k per month, shot on flip camera improv series about a 6 yr old dysfunctional kid.
- Streaming Rentals (in Beta in US) – ad free monetise by rental similar to iTunes or Netflix. Potentially work well for niche topics.
Viral Videos
- Killer linkbait
- Example Shakira World Cup – getting people to upload themselves doing dance
- Blog post idea: Build top 10 lists from great YouTube content e.g. Mashable top 10 wedding dance videos on YouTube
- YouTube insight – Analytics for YouTube
- YouTube Captions – allows sub titles to be added to videos – accessibility
- YouTube Feather – cut down bandwidth use
- Creators corner – portal with tips and tricks. Includes AudioSwap for getting music you can use.
Video Site Maps – No downside to pushing content rather than relying on a crawl. XML feed managed through Webmaster Tools
Microformats – RDFa: meta type data for videos
Can upload directly from mobile by emailing youraccountcode@m.youtube.com
Ciaran Norris
How to get a video to go viral.
- What is viral marketing? “Shit that people like to share”
- Why? Lot of products simply not interesting enough in own right, viral offers opportunity for e.g. toblerone, milano cookies
- Can’t make a viral. All you can do is make great content and push it as hard as you can. Don’t neglect paid ways of promoting.
- First things first?
- Is your audience likely to upload videos to YouTube?
- Email still best tool for spreading viral
- YouTube itself is great example of a viral – made sharing easy. Ditto Hotmail – signature – make your product viral. virals don’t have to be video
- Virals that do well are: funny (e.g. will it blend), unbelievable (e.g. sunglasses catch), pose a question (e.g. look out for cyclist advert – missed moonwalking bear – made people think again), informative (good for B2B – if it has real insight) or piggyback or spoofs fo cult phenomena (e.g. wonderbra spoof of cadburys gorilla “talent imitats, genius steals”)
- Tip: Ask your community what to do next
- Tip: subtle embed of slogan e.g. “Never Hide” in dirt on car window – if you searched Google got taken to raybans site
- B2B – a few views could be viral
- Tips
- Headline: Make them “Exclusive”
- Thumbnail: plan your video to get middle of vid interesting
- Comments – let them roll
- Referrers – if people embed your vid, think how you can drive traffic to them
- Conclusion: Its the creative stupid.
Q&A
- Are there plans to change to CPC model? DN: Can purchase some space by CPC. However advertisers are used to CPM so now immediate desire to change.
- Copyright infringement. How often are search index updated? DN: Biggest probs are in music industry. YouTube recognises copyright music and alert record label who can choose how to deal with it. Do not serve adverts against UGC as impossible to police.
- Will audioswap be extended to allow UGC to be added? DN: Possibly
- Are there tools that show when best times to upload videos, what words to use etc? CN: No. DN: No CN: Mixture of art and science
- Algorithm? DN: Lot of work going on currently with voice to text type technologies for ranking that has proved very favourable [suggestion that not included yet but being worked on]. Image recognition technology likely to be a way off yet due to difficulties of moving image and variable quality. Work being done with premium partners first.
This session looks at innovative approaches to keyword research that help you find those really significant keywords your customers are searching for, uncover your competitors’ keywords, mine the long tail for those elusive but truly valuable obscure search terms, and expand your “virtual shelf space” in surprising and non-obvious ways.
Moderator: Kristjan Mar Hauksson (KH), Director of Internet Marketing, Nordic eMarketing
Q&A Moderator: Merry Morud (MM), Search Marketing Account Manager, aimClear
Speakers:
- Andy Atkins-Krueger (AA), Managing Director, WebCertain
- Christine Churchill (CC), President, KeyRelevance.com
- Sam Crocker (SC), Lead SEO, Distilled Ltd.
- Barry Lloyd (BL), Search Marketing Evangelist, Unica Corporation
(The below are Tim’s notes from the Keyword Research session at SMX Advanced. They have been posted during the session and will be tidied up later – more SMX coverage here)
Christine Churchill
Data Mining Technique related to the Editorial Calendar – a basic but oft-overlooked technique.
- Editorial Calendar shows major planned stories for up coming issues of magazine or newspaper [additional idea – look up editorial calendars of those in industry]
- Morph it for keyword research by identifying scheduled events (conferences etc), seasons, trends etc with relevance to your industry. Can then plan your blogging/twitter updates, PPC, YouTube videos etc
- Example: RenFest (Renaaissance Festival) where people dress up as kings and queens and speak in bad english accents. Lot of search volume in run up to event. Can also use Google insights – regional info very useful in States.
- Use excel to draw up appropriate lists of events etc
- Many suggested tools including Google Tools, usual paid ones, Twitter trending topics, YahooBuzz
- How can you capitalise on the ashcloud?
- Consider making seasonal content ever green
- Have content waiting in the wings
- Think well ahead – also helps you be much better organised and unified.
Barry Loyd
Using broad and phrase match for your keyword research
- Analytics data is crucial info often overlooked.
- Finding keywords that convert is vital. Many phrases get clicks, far fewer make money
- Move converting broad match keywords to exact match as cheaper
- Advocating use of paid search as a keyword research technique. Likely to find phrases that other keyword research won’t kick up.
- Most people don’t get down to actual search phrases in Google Analytics as default shows bid phrase
- Ultimately you should look to increase number of exact match phrases as an AdWords account matures.
Sam Crocker
Becoming a Keyword esearch Ninja
- Standard tools all OK, but other tools described below increase efficiency, none are designed for keyword research
- Mozenda – a tool designed for crawling and scrapping. Google XML API to get Google’s suggested related terms out efficiently. Use Mozenda to take existing 1000 phrases and generate more. Navigate to Google suggest API, import an excel file with existing phrases. Can also use Mozenda with Delicious to pull out tags associated with a keyword. Also use Hulu (example was with a TV series)
- Most popular TV shows – didnt follow the point
- Xenu Link Sleuth – crawls sites, strip keywords from urls
- Microsoft IIS (Xenu on crack)
- Mechanical Turks – outsource data
- 80 Legs – similar to Mozenda but more user friendly
Andy Atkins-Krueger
Keywords can not be translated! Andy is very keen on Casseroles! In French they are pots for cooking, in english they are stews.
- Concerned by our reliance on keyword tool
- Google translate (can use the detect feature to determine how Google views a word. For example it detects casseroles as being a french word)
- Keyword tool is giving different numbers depending what language you put in. So don’t believe everything.
- The longest search tails are actually in Dutch in German, not English. Spain has a very short tail.
Crocker, Samuel, Keyphrase Research Beyond the Ordinary [Final]
Q&A
- How does Google compute Google Suggest Suggestions? SC: Something to do with number of searches for phrase. AA: Manipulated to have relevance to user. Could be related to IP but it does produce different results depending on what domain using. SC: Search history seems to be a factor
- Competitiveness of keyword tips? AA: Not a fan of KEI (Keyword Effectiveness Index), a much better approach is to do an intitle search and look at the volumes on that. SEOmoz has some metrics but as with any metrics need to take care. KH: Recommends Trellian
- Use own web analytics as a tool? CC: tendency not to go deep enough, filter out brand, look for two to three word phrases that incorporate into longer phrases. AA: Look for phrases in our Analytics that you don’t have first page listings for. Likely to be gold dust. AA: Bounce rate under utilised metric.
- Other tips: CC: Yahoo suggest is slightly different and may give other ideas.
- How to judge long tail phrases with one conversion – good conversion or not? AA: Need to look at patterns.
- Qualifying keywords to decide if you need additional content? CC: Is it relevant? What is user intent? Need to make a call, somewhat subjective. AA: Run a keyword map for your site. With new keywords can then look if you have the content already and can just tweak.
Links still rule as a major factor in helping pages rank well. You know all the obvious link building tips such as directories and forums…This session goes off the beaten path with ideas on how to find important, trusted and relevant linking opportunities you might be overlooking.
Moderator: Rob Kerry (RK), Head of Search, Ayima Search Marketing
Q&A Moderator: Gary Beal (GB), Managing Director, Vanguard SEO
Speakers:
- Andrew Girdwood (AG), Head of Strategy, bigmouthmedia
- Dixon Jones (DJ), Marketing Director, Majestic-12 LTD
- Kelvin Newman (KN), Creative Director, SiteVisibility
- John Straw (JS), CEO, Linkdex
(The below are Tim’s notes from the “Link Building Outside Of The Box” session at SMX Advanced. They have been posted during the session and will be tidied up later – more SMX coverage here)
Andrew Girdwood
(Edinburgh’s own!)
Deeply concerned that SEO industry and link building industry in particular is tearing SEO world apart. Thinks “Link Development” is a better term.
- The Inconvenient Truth of Link Building – value of links has changed as a result of low quality/no quality rot. Industry needs to become more professional
- Pretend we are Google reviewing a link? Can you answer yes to the following:
- Is it on a trusted site?
- Is the rate of growth for links to site natural?
- Does it look natural?
- Zemanta (wordpress plugin) suggests related links. Can pay to be included?
- Outbrain scans blog post – again
- Facebook like button – not SEO friendly but…(In contradiction to this mornings suggestion that Facebook like not significant, could a Hilltop effect be happening here)
- Use Google Reader “More Like This” tool for finding sites
- Yahoo Pipes – Use it to work out what you should be blogging about it next. Speed is so important.
- PuSH Bot – get content published quickly
- Monitor press release sites to see what the news is about to be.
- Advanced video searches to find videos to put in blog posts as soon as poss.
- Influencing people to link to you is the future.
- Question: Do you think Google sees difference between bought link and the suggested wordpress? AG: different as paying to encourage people to link to you, not to buy the link
Dixon Jones
- Majestic SEO Free Tools
- See top 5 sites in vertical and see how links have been built up over time is a good way to assess size of SEO
- Referring domains more useful than number of bank links
- Truth is that it is difficult to see what a site is about just by anchor text in a spreadsheet. But cutting and pasting into TagCrowd allows easy visualisation
- Link Reclamation: If site has been around for a while, redeveloped etc, then good to find links you used to have. Can get them from log files or tools such as Majestic 🙂 Free Link Juice
- Finding Golden Links
- Start with search phrase and competitor
- Check their internal link themes first to gauge how important external links are
- Isolate the external links to the ranking page (as oppossed to home page) – likely to find most influential links
- Question: Is there better correlation between domains or shiny IPs? If you have a lot of links from same class C IP address, chances are it is a signal.
Kelvin Newman
17 ways to get Links from University and Government Sites
Academic
- Reach out to bloggers – lot of high quality blogs on .ac and .gov domains. Take the approach of interacting etc
- Offer a student discount and ask to be mentioned (Student Union)
- Give the University some good press (they will tend to highlight positive coverage) – look at research that is relevant to sector and quote it.
- Participate in a Scheme – e.g. under graduate interns, do a case study so they feature it on their pages.
- Sponsor a student event – typically costs peanuts.
- Deliver a careers talk – approach careers service
- Advertise a job – careers service again
- Become a case study for the business school.
- Get boycotted! (Engage with them if it happens)
Government
- Launch a community site
- Set up a charitable website (how can you leverage CSR?)
- Business Directories on government sites
- Put on an event – the more local the better (make contacting local govmt part of the process)
- Start a campaign (that the council agrees with)
- If you have a job website, governments (job centers etc) may link to it. You could develop your site’s careers section
- Run for parliament
- You have to ask Kelvin for the seventeenth one?
Question: Are universities savvy to link approaches? Yes! You’re link building plan needs to be integral part of your marketing plan, not and add on
John Straw
[Turns out that this presentation was a soft launch for InfluenceFinder]
How do you handle massive lists of potential link partners and boil that down to the best ones?
Working with e-Consultancy site. Whatever tool you use the number of links to E-Consultancy is a large, unmanageable list – 8000+ domains. Narrowed it down
- Find bloggers as good link targets. Used a decision tree to identify blogs with 94% accuracy. Reduced it to 2723 blogs. Then filtered by publishing frequency. Very high volume publishers were considered to not be good targets as either very difficult to get links (e.g. The Times) or spam. Equally those publishing infrequently not likely to be that influential. So identified daily updaters. This reduced the list to a manageable number of people to develop relationships with. Substantial time savings to be had.
Q&A
- Pages that return 404, where do you redirect to? DJ: In most cases there will be a natural page to redirect link to. Typically redirect to home page as last resort.
- How does the influencer tool measure influence? Currently doesn’t look at Twitter
- The Salmon Protocol for syndicated content for combining comments across website? Caused quite a lot of confusion which reverted back to the quality vs quantity debate.
- How is Lindex influencer tool different to Adgooroo? Has a larger web map. Layers in lots of data sources to make better e.g. LinkedIn data. Data strategy is exceedingly rich and deep.
- Top Tips: Build Relationships, Build Relationships, Invest in PR People, The harder the link is to get, will often have highest benefit.
Reportive plugin for Gmail will find peoples Twitter profiles etc.
This session looks at the state of universal search today, and how to leverage different types of content to gain maximum advantage.
Moderator: Anders Hjorth (AH), CEO Europe Middle East & Africa, Outrider
Q&A Moderator: Dixon Jones (DJ), Managing Director, Receptional LTD
Speakers:
- Rob Kerry (RK), Head of Search, Ayima
- Rob Sheppard (RS), Senior UK Product Manager, Ask Jeeves
- Ian Strain-Seymour (IS), Social Commerce Strategist / Client Partner, Bazaarvoice
- Shmulik Weller (SM), CEO, SundaySky
(The below are Tim’s notes from the “Leveraging Digital Assets For Maximum SEO Impact” session at SMX Advanced. They have been posted during the session and will be tidied up later – more SMX coverage here.)
Rob Sheppard
(Product manager at Ask Jeeves)
- Blend results if they know they have a good quality result. Freshness appears to be a key driver for Ask Jeeves.
- Example “How to mend a bicycle puncture” – video would be a good result. [Lesson – “How to” phrases good to target for video]
- Search engines use relatively few sites (YouTube etc) so its not good enough just to have digital assets, need to make sure they are published in right places too.
- Users like Universal Search because: more compelling, more choice, become expected standard. Ask Jeeves working to make blended more prominent, suspects other search engines are too
- “It is easier to get ranked if you have Universal style content” but most share the content on main platforms
- Yahoo Answers content is viewed as a blended result – [target]
- The Basics of SEO for Universal:
- Have different types of content
- Videos
- Social Media Presence (bring feeds into site)
- RSS & Blogs
- Video: YouTube, Vimeo, VideoJug
- Press Releases
- Have different types of content
- AJ are looking to increase types of content. Twitter etc becoming mandatory. Focus on long tail of universal search. Believe that answers are the future of universal search (“true Q&A content” – Yahoo Answers). Search engines love structured data such as FAQ and help pages.
Ian Strain-Seymour
Exploiting Voice of Customer for SEO
- Universal search may represent an opportunity to achieve ranks with much less effort
- “Master the micro & inject it into the macro” – e.g. understand how to rank in Product Search, then can see your results in main rankings
- Voice of Customer = authentic conversations between you & your customer, customers with each other, customers with suppliers.
- Look at where you are strong – if have lots more video than competitors, good place to start.
- Product Search
- customer reviews, Q&A, blog posts, comments. Can give you additional keywords, can syndicate the content, Use microformats
- Realtime Search – push existing content out to Twitter. Dell Deals example – put out 1 to 2 products a day – worked because separate Twitter feeds to increase targeting. Started injecting different content (not just deals, also reviews) Let Google do the hard work.
- Video – Often the oldest and youngest demographics will comment by video
- Questions:
- Twitter was slowing page load down. Is it better to have the additional content or the quicker site. ISS: go for faster download
SundaySky Representive
Using Video to Optimise Reach
- Video is more engaging on the results page so will often get higher click through rates than a standard result.
- 68% of top retailers now using video
- Video can improve the ranking of a site that has initial rankings
- Three pronged strategy
- In Page Video Mark Up
- Example: Overstock.com – video embedded into product page. Page needs to have titles descriptions etc to help search engine understand what video is about. Need to embed it in a way that is – use standard embeds (could be in tab or light box but must be part of initial load of page)
- Facebook share – can specify that you have a video in page. There is other video meta data that you can add too.
- Website Level Optimisation
- Video must have its own landing page with unique url
- Have as many vids as possible (allows a long tail approach)
- Keep videos up to date
- Have a designated video section (more a usability tip than SEO)
- Proactive Steps
- MRSS (Media RSS)
- XML site map for Google to include video url, website url, meta data and compelling thumbnails
- In Page Video Mark Up
- Question: Can a YouTube video help standard organic result? An on-site video definitely helps. Not sure if including YouTube into page gives boost (YouTube experimenting with allowing you to link back into yoursite)
Rob Kerry
Google News
- believes it is for everyone, not just news sites.
- Short term solution to getting into top 10 of most competitive
- Get good click through rates because of thumbnail
- Likely help other rankings into the long term (possible connection with personalised search, but also adding content)
- URL format
- unique url per article
- have a unique number on end of each url (not date)
- Images are important for getting into news (use standard sizes 300×250 or 180×150). Make alt tag same as headline
- Need to 3 different identities to have posted within the last 7 days. Fake names OK!
- Author names need to viewable in article page and ideally included in Google News XML feed
- Need to submit sites to Google news
- Question: What happens if get rejected from Google News: Be Billy Big balls about going back to the editors.
Q&A
- Benefit of linking directly to image? RK: Not seen any additional benefit over linking to page
- Microformats – is there a risk of people not clicking through to your page? View that consumer will click through – likely a controversial answer. RK: SEOGadget.co. uk has good guides to microformats. Concerns about people putting wrong prices in to gain click throughs. Remember that universal search increases other touch points other than just website visits e.g. drive footfall.
- Media RSS Top Tips? Supported by most search engines but use Google sitemaps for Google.
- Number of views or reputation of video poster on YouTube have impact on Google? Probably only works when appear in “Most Popular” videos. Alternative view is that likely to have impact – make sure they are reviewed well. Very spamable
- Levels of competition before video will be included? Ask Jeeves view is that degree of editorial control combined with strong algorithmic signals. Has to be enough videos before likely to be added to blended.
- Add video to separate page or existing page? Existing unless good reason not to.
- ID on end of url necessary? Yes. Separate out company news (make it blog) and then make industry news into news content
- Flash video players to get indexed if you don’t want to use YouTube? No specific recommendations. Search engines need to be able to validate that it is a player, so use a leading one.
- Using different video hosting (e.g. YouTube and Vimeo) simultaneously. Good or bad idea? Multiple for the views but if main goal is conversion, then include on site. YouTube monopoly is a changing landscape. “Rankings affected by same factors as main results”. Divided opinion as to how to do it for SEO.
- Advantages of Social Media profiles? RK: Main benefit is reputation management, not much in the way of link benefit due to no follow.
- Fake ratings etc. How effective? Sub Urban Profit as an example of a service that does this but Digg seemingly on top of it. Better services are those who have genuine love of content – more expensive but lower risk.
- How might you prevent brand showing up out of context in real time search? If you have enough accounts can flood Twitter.




















