Blogging

Hubspot’s chatflows have traditionally been viewed as a customer service tool for helping answer customer concerns and questions. ...

If you are an ecommerce company, you don’t want to be targeting a prospective customer with a product ...

Prospective customers could have multiple interactions with your sales team before they decide to buy your product, and ...

Have you ever considered using your customer support enquiries as a source of content for your website? If ...

Ecommerce businesses are losing revenue every day. Why? They underestimate how much value their customer service teams can ...

Is your marketing team working hard to generate leads but your sales team is struggling to prioritise them? ...

The smooth transition of data between departments is essential to the success of any business. But if your ...

As a business owner you will be keenly aware of the inventory of stock that you are holding ...

As an ecommerce business it takes a lot of work and investment to get a potential customer to ...