How to get out of an endless cycle of unprofitable returns
Your email pings and you have a notification of an unhappy customer review: they’re not happy with your ...
Read More > Your lens into the thoughts of Attacat
How HubSpot Service Hub can boost your team’s productivity
Are you a customer support manager looking to engage your team and boost productivity? Then HubSpot’s Customer Service ...
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Everything you need to know about HubSpot lists
If you’re currently involved in running a company, then chances are that over time, you’ll have gathered a ...
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The Ultimate Guide to Marketing Automation
Marketing automation can support your marketing, sales and customer service efforts. If you think it sounds daunting or ...
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How Hubspot can help your business win back carts
As an ecommerce business it takes a lot of work and investment to get a potential customer to ...
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How we used surveys to drive growth and customer satisfaction for a leading UK holiday park operator
Did you know that it can cost five times more to attract a new customer than keep an ...
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How an online retailer used Live Chat to increase average order values by 23%
Web visitors expect a direct line of communication to the customer service department; however the implementation of a ...
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Newsletter – April 2022
Welcome to Ezra We're delighted to welcome Ezra Wilson who joins us Head of Project Delivery. Ezra will ...
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Google Analytics 4 launches in July 2023 – so what’s the rush?
Google is discontinuing its existing Universal Analytics (UA) on 1st July 2023. UA has been with us since ...
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