Analytics

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Our process for gaining valuable business insight from HubSpot Custom Reports

There is so much insight in HubSpot that it can be difficult to know where to start. That ...
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Why use HubSpot CRM

What is a CRM and how will it benefit your small business?

Ready to take your business to the next level? CRM software can get you there. Rather than an ...
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How Live Chat can really help your customers

Something many organisations constantly try to balance is the desire to be as helpful to their online customers ...
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Create a Consistently Engaging Ecommerce Customer Journey with HubSpot

HubSpot Marketing, Sales & Service Hub tools can be effectively used to create a consistently engaging ecommerce customer ...
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Align your comms and create brand consistency with HubSpot sales tools

Prospective customers could have multiple interactions with your sales team before they decide to buy your product, and ...
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Reduce your customer support ticket volume with a HubSpot knowledge base

Have you ever considered using your customer support enquiries as a source of content for your website? If ...
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5 Key Ways to Increase Customer Retention & Lifetime Value Using Hubspot Tools

HubSpot Marketing, Sales & Service Hub tools can be effectively used to increase customer retention and the lifetime ...
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HubSpot feedback tools

What is customer experience and how can you use HubSpot’s survey tools to measure and improve it?

Customer experience (CX) is a buyer's overall impression of the experience they had with your business. It is ...
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How to reduce the negative impacts of postal losses for customer service teams using Hubspot

Research from Citizens Advice found that over a single year, five and a half million (one in ten ...
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