Reduce your customer support ticket volume with a HubSpot knowledge base
Have you ever considered using your customer support enquiries as a source of content for your website? If ...
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5 Key Ways to Increase Customer Retention & Lifetime Value Using Hubspot Tools
HubSpot Marketing, Sales & Service Hub tools can be effectively used to increase customer retention and the lifetime ...
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What is customer experience and how can you use HubSpot’s survey tools to measure and improve it?
Customer experience (CX) is a buyer's overall impression of the experience they had with your business. It is ...
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How to reduce the negative impacts of postal losses for customer service teams using Hubspot
Research from Citizens Advice found that over a single year, five and a half million (one in ten ...
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Newsletter – August 2022
Welcome to Sofia Sofia Ignatiadi has joined us as a Junior Software Engineer. Sofia recently completed CodeClan's 3 ...
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HubSpot Service Analytics Infographic
HubSpot Service Hub offers sophisticated reporting capabilities and invaluable insight into your customer pain points, enabling agents to ...
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Using HubSpot to Report on Cart Recovery
Having set up several cart abandonment winning strategies for our ecommerce clients we know that HubSpot is a ...
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HubSpot Service Hub Analytics
If you're a customer services team manager looking to streamline processes for your team, monitor performance levels and ...
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How customer service tools can support and improve your marketing activity
Is your marketing team working overtime, yet you’re still not seeing the increase in sales or customer engagement ...
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