Search Results: Attacat
Something many organisations constantly try to balance is the desire to be as helpful to their online customers as possible without overwhelming their customer service team with never-ending enquiries – where the questions might be the same over and over again – especially during busy periods. Live chatbots on websites are one way that technology […]
HubSpot Marketing, Sales & Service Hub tools can be effectively used to create a consistently engaging ecommerce customer experience. This is something we are proud to have worked on with many of our ecommerce clients with great success! Here are the 5 key steps and recommended Hubspot tactics that you can deploy to create a […]
You may have heard us recommending Google Consent Mode as part of your measurement set-up. So, what is Google Consent Mode (GCM)? If you are intrigued to know more, here’s a brief layman’s introduction. If you’d like to learn more then click on the calendar to make an appointment.
Learn about Google Consent Mode GCM extends the functionality of your Consent Management Platform (i.e. your cookie consent banner) to improve the data you collect in GA4 and Google Ads when a user does not consent to cookies. If you would like to learn more please click on the link to arrange a chat. Learn […]
Google are ramping up “visual” Rather than a mini-budget, Google had a mini-I/O* in the form of their “Search on 22” event. They showed off lots of changes coming to search including Shopping, but the key take-away is Google is becoming more and more visual both in terms of its inputs (e.g. search for a […]
Prospective customers could have multiple interactions with your sales team before they decide to buy your product, and this will inevitably involve a number of admin tasks for your reps to complete. There could be countless emails to draft, queries to respond to or processes to follow, and it can be easy to get bogged […]
Have you ever considered using your customer support enquiries as a source of content for your website? If the answer is no, then now is the time to consider leveraging your customer support tickets to create content that, in turn, reduces the amount of support tickets you get. Sounds good? Read on to find out […]
HubSpot Marketing, Sales & Service Hub tools can be effectively used to increase customer retention and the lifetime value of your customer with the right tactical strategy and team training. Here are our top five tactics you can deploy using Hubspot tools to increase the retention of customers and their ongoing value to your business. […]
Customer experience (CX) is a buyer’s overall impression of the experience they had with your business. It is influenced by every interaction a customer has with your brand, from engaging with an ad and navigating your website to speaking to the sales team and receiving your product. Why is customer experience important? When a customer […]
