What is customer experience and how can you use HubSpot’s survey tools to measure and improve it?
Customer experience (CX) is a buyer's overall impression of the experience they had with your business. It is ...
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Previously on the Attacat Brain...
How to reduce the negative impacts of postal losses for customer service teams using Hubspot
Research from Citizens Advice found that over a single year, five and a half million (one in ten ...
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HubSpot Service Analytics Infographic
HubSpot Service Hub offers sophisticated reporting capabilities and invaluable insight into your customer pain points, enabling agents to ...
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Using HubSpot to Report on Cart Recovery
Having set up several cart abandonment winning strategies for our ecommerce clients we know that HubSpot is a ...
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HubSpot Service Hub Analytics
If you're a customer services team manager looking to streamline processes for your team, monitor performance levels and ...
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How customer service tools can support and improve your marketing activity
Is your marketing team working overtime, yet you’re still not seeing the increase in sales or customer engagement ...
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Digitally transform with powerful integrations
If you find yourself having to manually copy data from one system to another, or have to switch ...
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Align your marketing & service teams for ecommerce success
Ecommerce businesses are losing revenue every day. Why? They underestimate how much value their customer service teams can ...
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Improve your lead quality and generate more profit with HubSpot lead scoring
Is your marketing team working hard to generate leads but your sales team is struggling to prioritise them? ...
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